We recently signed back up for a year ($199/yr.) and what mess SiriusXM made of the task. First, it took them over 4 1/2 hours to get the radio active when they told me 10 to 15 minutes. I had to have the car sitting out in the driveway running for the activation. Then, they couldn't get us an invoice (not going to go the credit card route again with them) because they forgot to update the billing address I gave them. Another month went by with no invoice because they again didn't update the billing address. Asked them to e-mail me an invoice, but they couldn't do that. Finally got an invoice in the mail three months after the service was started. Mailed the check and invoice to them the same day and received another invoice in the mail the next day. Can't wait to hassle with them when it's time to renew. SiriusXM customer service is most likely the worst in business. Love the representative's offshore accents with their American names.