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How-To: Update MyLink radio to the latest version (US/Canada) (Navigation units NOT supported)

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Discussion starter · #23 ·
PAChevyCruze said:
Well, put the stick in the USB port and the car tells me "No music files found". LOL [emoji868]
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On the radio you have to go into the settings/config menu > radio settings > software versions menu > update radio software and it should read your update files.

I believe this is in the instructions, but the radio won’t automatically see it at first until you go to those menus
 
#24 ·
Paskalampi said:
On the radio you have to go into the settings/config menu > radio settings > software versions menu > update radio software and it should read your update files.

I believe this is in the instructions, but the radio won’t automatically see it at first until you go to those menus
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Now I just get a "Hardware NOT ok" message when Im in the update radio. 🤣
 
Discussion starter · #27 ·
PAChevyCruze said:
🤣
View attachment 300036
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Man while I wish I knew what that meant, all I can really say it's probably not compatible. I sold my Cruze last week so I can't pull up SPS and see if there is a separate update. I thought I remember seeing the updates as cross compatible but I don't think I was able to choose a radio unless I'm mistaken. For now I'll assume it doesn't work on nav units unless someone else tries. I'm really sorry about that
 
#28 ·
Those look like "part" numbers (probably of the software update).
 
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#29 ·
Hi - Hoping that this thread is still alive as I am desperately seeking some help with my Cruze MyLink system.
I have an Australian Holden Cruze 2014 - all was great until I tried to connect my iPhone by bluetooth.
As there were already 5 previous phones paired I needed to delete unused ones but despite trying everything the system would not let me do it. I tried googling the issue and found nothing much except the suggestion to do a factory reset to the system to clear out the paired devices.
This worked and after the reset I was able to connect my new iPhone - All seemed good until I tried to use the Sat Nav.
Now every time I try to use the Sat Nav Iget the message "Navigation Initializing" and it just hangs but never brings up the Nav system. If I hit the BACK button I get back to the main menu and all other functions work but no Sat Nav.
I have tried everything to reset the system including resetting to vehicle factory defaults again and restoring radio to defaults as well as the usual attempts to disconnect battery etc etc.
I saw in this post that there is an update available that might resolve this "Navigation Initialising" issue and I would like to try to update my unit using the update posted here except that I am concerned that it is specifically for North American region.
I wonder if there is a similar update available for Australian region and if it could be posted here?
I have taken my car to a dealership only to be told it is out of warranty and so they not interested in helping me..
I have checked my system and the latest software version is 92287178 Version E1.10.1D.0C.
Any help would be appreciated.
 
Discussion starter · #30 ·
AndrewCU said:
Hi - Hoping that this thread is still alive as I am desperately seeking some help with my Cruze MyLink system.
I have an Australian Holden Cruze 2014 - all was great until I tried to connect my iPhone by bluetooth.
As there were already 5 previous phones paired I needed to delete unused ones but despite trying everything the system would not let me do it. I tried googling the issue and found nothing much except the suggestion to do a factory reset to the system to clear out the paired devices.
This worked and after the reset I was able to connect my new iPhone - All seemed good until I tried to use the Sat Nav.
Now every time I try to use the Sat Nav Iget the message "Navigation Initializing" and it just hangs but never brings up the Nav system. If I hit the BACK button I get back to the main menu and all other functions work but no Sat Nav.
I have tried everything to reset the system including resetting to vehicle factory defaults again and restoring radio to defaults as well as the usual attempts to disconnect battery etc etc.
I saw in this post that there is an update available that might resolve this "Navigation Initialising" issue and I would like to try to update my unit using the update posted here except that I am concerned that it is specifically for North American region.
I wonder if there is a similar update available for Australian region and if it could be posted here?
I have taken my car to a dealership only to be told it is out of warranty and so they not interested in helping me..
I have checked my system and the latest software version is 92287178 Version E1.10.1D.0C.
Any help would be appreciated.
Click to expand...
just a guess but this update will most likely not work since it’s directed for the US units only as mentioned in the TSB. I don’t know if the units are the same hardware wise in Australia, but I’m thinking the software is probably way different since it probably has different functions, regional changes etc. I know MyLink exists in Holdens but I’m sure those have their own updates/software. I think based on your issue with the nav system it almost sounds like there is some file corruption going on? Since it isn’t loading the maps. But why use that when a phone mount and Google Maps/Waze exists and you can have those directions play through the speakers?

Is there access to ACDelco TDS subscriptions in Australia? Again not sure if Holdens use that for programming/updating modules but here in the US that was what I used to pull the update for the headunit. A VXdiag scan tool was another item I needed as well (I borrowed a friend’s) so the techline connect software can correctly identify the modules, radio etc before the update can even be downloaded to the PC. It’s about US $45 for one VIN. It can get expensive and for some difficult, so at that point I’d would go aftermarket if it’s a big issue
 
#31 ·
Thanks for your response Paskalampi - it is so frustrating and annoying - has worked flawlessly up till now and although the map data is a few years old now it is more than good enough for my day to day purposes and I like the standard integration which should by rights be working without the need for me to outlay huge dollars to restore. Holden dealerships are pretty cluless here and don't seem to care at all since the stop of manufacturing of Holdens in Australia. I found one dealership that was asking $250 AUD per hour to "try" to diagnose the issue but basically gave me no assurance they could fix it - they suggested I start with one hour of their time and keep my fingers crossed but told me to expect a good few hours of work if they need to do anything more than simple diagnostics including if required updating radio firmware - that's why I was kind of hoping someone on this forum could at least confirm if there is a similar update for my Holden Cruze as the one you mention in this thread - even if there is no way to download and provide that firmware at least I might be able to go to a dealer here and just request they update with the software version armed with a TSB indicating the possible bug fix.
If anyone else out there can help me would be much appreciated.
 
Discussion starter · #32 · (Edited)
AndrewCU said:
Thanks for your response Paskalampi - it is so frustrating and annoying - has worked flawlessly up till now and although the map data is a few years old now it is more than good enough for my day to day purposes and I like the standard integration which should by rights be working without the need for me to outlay huge dollars to restore. Holden dealerships are pretty cluless here and don't seem to care at all since the stop of manufacturing of Holdens in Australia. I found one dealership that was asking $250 AUD per hour to "try" to diagnose the issue but basically gave me no assurance they could fix it - they suggested I start with one hour of their time and keep my fingers crossed but told me to expect a good few hours of work if they need to do anything more than simple diagnostics including if required updating radio firmware - that's why I was kind of hoping someone on this forum could at least confirm if there is a similar update for my Holden Cruze as the one you mention in this thread - even if there is no way to download and provide that firmware at least I might be able to go to a dealer here and just request they update with the software version armed with a TSB indicating the possible bug fix.
If anyone else out there can help me would be much appreciated.
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The only way someone could upload their own update is if they have a SPS subscription and is obviously willing to upload it here, etc but I think I'm the only one that has done it so far on this website and I’m in the US. I doubt anybody else will do it since it gets involved and you need equipment, and because Holden is dead that probably makes it way more difficult

There was a website where you could type in your VIN and it would bring up module calibrations (updates) for your vehicle including the radio but I can't remember what it was called or find it on google, my guess it doesn't exist anymore? Maybe someone can tell me what it is. And yeah updates are expensive through dealers but doing it yourself is also up there as well. My mechanic friend was rebuilding a cruze at the time and he let me borrow everything needed to do that so it saved me $$$, so I saved it and uploaded it here
 
Discussion starter · #33 ·
Just bumping this thread. It's been kind of quiet and honestly I'm wondering how many people have tried the update and whether it was successful, has it improved anything or not. Basically additional feedback since only a few people in this thread have said something but I don't think it's enough to tell if the update works for everyone. I imagine most people who updated successfully are not saying anything, while I'm sure if someone had an issue they would say something. It's almost been a year since I uploaded this.
 
#34 ·
Hi Paskalampi. With nothing to lose I did try to follow the guide just to see if I could break my Holden Mylink any more than it was already but to no avail. Regardless what I tried I could not get my system to recognise the files on USB to be seen as an update and therefore it never progressed. Wish I could find someone local in Australia that could fix my Navigation initialising problem without costing me sn arm and a leg!
I gave up and tried to install one of those aftermarket Chinese Android head units only for it to be pulled out a couple of weeks later as it was really crappy and unreliable. Worst thing is that it kept changing the dashboard screen to Chinese characters among other issues. So now back to my old dodge Mylink system which at least looks like it belongs albeit no nav!
I’ve been looking at wreckers for 2nd hand Nav head units to replace mine in hope they don’t have same software bug affecting mine but conscious of fact that I might have to do some mod to get to work for my VIN. I saw on another thread a process of reflashing EEPROM and willing to give it a go for lack of other options ( cost effective ones at least!!)

if there is anyone else out there in Australia with ability to help me with my Holden Cruze Mylink I would be happy to hear from them!
 
Discussion starter · #35 ·
AndrewCU said:
Hi Paskalampi. With nothing to lose I did try to follow the guide just to see if I could break my Holden Mylink any more than it was already but to no avail. Regardless what I tried I could not get my system to recognise the files on USB to be seen as an update and therefore it never progressed. Wish I could find someone local in Australia that could fix my Navigation initialising problem without costing me sn arm and a leg!
I gave up and tried to install one of those aftermarket Chinese Android head units only for it to be pulled out a couple of weeks later as it was really crappy and unreliable. Worst thing is that it kept changing the dashboard screen to Chinese characters among other issues. So now back to my old dodge Mylink system which at least looks like it belongs albeit no nav!
I’ve been looking at wreckers for 2nd hand Nav head units to replace mine in hope they don’t have same software bug affecting mine but conscious of fact that I might have to do some mod to get to work for my VIN. I saw on another thread a process of reflashing EEPROM and willing to give it a go for lack of other options ( cost effective ones at least!!)

if there is anyone else out there in Australia with ability to help me with my Holden Cruze Mylink I would be happy to hear from them!
Click to expand...
Post in the Gen 1 Audio/Electrical section, and see if others can help you with the issue your having. I’ve done the EEPROM method for unlocking radios several times, it’s pretty easy to do if your comfortable taking the new radio apart. Sorry that the update didn’t work out, it is US/Canada only so it makes sense for it not working over there. Good luck, hopefully you can find a solution, I wish I could help but I’m not familiar with any of the Holden radios.

If you still have the Android radio, PM me on here, I might be able to help getting it to work reliably for you, I have great knowledge of the software those run, and I work on them all the time
 
#36 ·
hello,
just to ask i have a 2015 chevy cruze lt with the same radio as pictured. i have read many articles that say you have to go to a chevrolet dealership to get the radio software updated. i am currently downloding the software/files you have linked as i am not made of cash. is there anything else as far as vehicle updates/software that i should keep my eyes out for?
 
Discussion starter · #37 ·
fettscruze said:
hello,
just to ask i have a 2015 chevy cruze lt with the same radio as pictured. i have read many articles that say you have to go to a chevrolet dealership to get the radio software updated. i am currently downloding the software/files you have linked as i am not made of cash. is there anything else as far as vehicle updates/software that i should keep my eyes out for?
Click to expand...
nope just follow the instructions and read the TSB linked. should be straightforward. many sites say you have to go to the dealership which is true for most people that aren't mechanics but if you have your own scan tool and ACDelco SPS subscription it is entirely possible to do it yourself for the same price. But I wanted to upload it here to save everyone the trouble 😉
 
Discussion starter · #40 ·
juavos said:
Seems everything flashed on mine except the 22222221 file? Should I redo the process or just let it ride. All the other files show up and the radio works great!
Click to expand...
I replied to your other post you made in the audio/electrical section of the forum. I tried to explain everything the best I could but please correct me if needed
 
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