We have a 2013 Cruze LT and almost since we have had it we've noticed a thumping noise from the back and the front. On Tuesday the dealership replaced the rear shocks and told us that should solve the back problem. We took it for a drive and the thud/thump was still there--especially when going over bumps. They are contacting higher up techs to discuss the next move and we are on hold. The front noise hasn't yet been addressed at all, as I think that they are thinking that once the back noise is gone, the front will will disappear as well. I don't think that will happen. They have looked under it and say that everything is secure. The service at the dealership is at a loss as to what is wrong and so are we. We are waiting to hear from them as to what the higher up tech says. It's frustrating since we always tell everyone to buy American (and for us in the case of the Cruze, support the local factory) and then we get this noisy car that they can't seem to fix.
