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Yeah, got the same letter in the mail today for my 2012. I've already had a water pump replaced, I hard the car gargling last winter, dealer pressure tested it and found the pump leaking. Are people still seeing failures on '14s? I know GM has changed the part number for the water pump a few times, I was hoping they found/fixed the problem by now.
 
The dealer can't refuse to do the repair with let's say you have a modded exhaust? I know two completely random and different parts of the car....but my moms freaking out and saying they won't fix it because I'm "modded". Just thought I'd ask. Lol oh and on another note....would leaking oil be a symptom of the water pump failing, or do I have another problem on my hands?.
 
The dealer can't refuse to do the repair with let's say you have a modded exhaust? I know two completely random and different parts of the car....but my moms freaking out and saying they won't fix it because I'm "modded". Just thought I'd ask. Lol oh and on another note....would leaking oil be a symptom of the water pump failing, or do I have another problem on my hands?.
They won't refuse a WP repair because of an exhaust.

Oil leaking is something else entirely. Is it on the oil pan or the transmission? Automatics have had problems with the seals in the transmission leaking; fewer have had problems with the oil pan gasket leaking.
 
Since I've moved my car into the garage tonight, the puddles are a little off center to the left side of the car(if your looking at the front, like under the passanger side.) and a puddle in the middle of the car on the floor. I haven't flushed the stock fluid from the trans yet and I'm at about 65,xxx miles. I don't think it's coming from the drain plug...can't really slide under the car ATM....just going off eyeballing the puddle spots.
 
Just dabbed my finger in the puddle under the center of the car and it was a light pink/orange-ish color. I topped off my coolant so I could make it to the dealer tomorrow, but filled the coolant tank outside, so it's not spilt coolant from filling..
 
Cruze should be using rotor bearing for the water pump, has to, because the tensioner force on that serpentine belt is in the range of 100-125 ft-lbs of torque.

Some history, use to have to file an IFR flight plan to fly over Gary, IN, smoke from the foundries was thick, even in clear weather. But the quality of US steel was great. Nothing but a flat field today, all has been exported. Japan, and Canada, bearings were okay. EPA's idea of cleaning up the emissions was simply to move these emission creating plants outside of the US borders without making attempts to correct the problem.

China needs to import scrape steel, this all started in the early 90's with major complaints against Chinese bearing, no telling what you are getting. Use to have to pay a wrecking yard to take your old vehicle, now worth 300 bucks. And like other bearings in the belt drive train, these are also limited lubricated bearings in the water pump.

Water pump castings use to be cast iron and had a core value, with aluminum, at last count, was over 400 different alloys, aircraft grade was the best, others lower grades can corrode like crazy, really not seeing core value on these pumps. Another throway item.

So if you are wondering why we are having problems, there are reasons. I like to replace bearings with Made in the US, getting very difficult to find, and cost a lot more. But least I know, they will last.

Can only question the economics on this issue, adding just a few cents in production can prevent problems like this. Seems like saving a few cents on a water pump is going to cost GM a fortune. Also keep a close eye on engine temperature, if it rises, can get a cracked aluminum head. Wonder if this is also covered under warranty if caused by a faulty water pump.
 
Just dabbed my finger in the puddle under the center of the car and it was a light pink/orange-ish color. I topped off my coolant so I could make it to the dealer tomorrow, but filled the coolant tank outside, so it's not spilt coolant from filling..
I'm going to guess coolant with the color description.
 
It's not just the Cruzen either that have had water pump issues. We've replaced 2 water pumps (under warranty) on our Acadia in the 105K miles it has on the odo. GM extended the warranty on those to 10 yrs or 120K miles.
 
In the dealers waiting room, getting the coolant/water pump recall and some switch recall done as well..I don't think it's the ignition switch, something else...but again I have horrible short term memory. Lol
Glad to hear you were able to get into your dealership to have this taken care of, VictoryRedLTRS. Let us know how your Cruze is riding once repairs have been completed.

Amber N.
Chevrolet Customer Care
 
That was it jblackburn, but I'm still dripping oil some where. The cars driving pretty decent but I'm still sketched out on what will break/malfunction next. I'm not sure if they replaced the water pump or just topped me off and found the leaking spot. I'm really a mixed bag of emotion about this car... Love the look and everything inside and out...but nervous now about driving it.
 
Oil dipstick going low? Sure sign of a leak or oil getting into the combustion chamber. My kids would bring friends over from college with leaks. Recall one where the underhood was so filthy, didn't even want to touch it, told him where to go to get his underhood steam cleaned. Fortunately, he never came back.

With a clean engine compartment, easy to find leaks.

Also share your fear in driving these newer cars. Would you ever buy a new computer without backup software or with no means to install it? I sure wouldn't.

But that is precisely what we are buying when buying any new vehicle. And the Cruze has five different computer systems all dependent on firmware stored in flashram that had to be 100% correct so the darn thing can even run!

But have no choice in this matter which is one reason I am paying extra for towing insurance. Anything else, I can handle. Also seem to have two other vehicles I can depend upon. Without a running vehicle, would be screwed to the wall.
 
Brake vacuum assist pump.
More insanity when I complained my brake pedal was going to the floor. First thing they replaced was this electric vacuum switch. Because of this recall.

"The recall affects Cruzes made in Lordstown, Ohio, from the 2011 and 2012 model years that are equipped with 1.4-litre turbocharged gasoline engines and 6T-40 six-speed automatic transmissions."

First off, no complaints about lack of power assist, second, car has a manual, not an automatic transmission. Switch only closes when the vacuum is at positive pressure, but with a turbo, only get positive pressure when hitting the gas, and hard. Just don't hit the gas and the brake at the same time, and with your foot off the gas, vacuum quickly hits 19"/Hg. But there for a redundant system.

When replacing the vacuum switch assembly didn't raise the brake pedal, replaced the vacuum motor. When this didn't solve the low brake pedal change the vacuum booster. Why? It holds vacuum overnight for three complete power assists even with the engine off. Was time to find another dealer.

GM also has what they call a hydroboost one simple device used in their commercial vehicles that does exactly the same thing for power assist. If they had any brains, would have used this instead, cheaper, and far more reliable not counting on vacuum period.

But for me, time to find a dealer with some brains. And these are the experts?
 
Just joined this Forum and wanted to post my experience with this water pump issue. I picked up my 2011 Cruze 1.4L LTZ on March 14, 2011. Aside from the numerous recalls on this car, I've been extremely happy with this GM product. This past weekend, the engine light came on for the first time ever. When I got home, the engine fan was running at a very high speed, but the temperature gauge was NOT showing hot. I put a code reader on the car and although I didn't get a "code", I got an "error". I then checked the reservoir and it was almost bone dry. I topped it up with coolant, cleared the code......the engine light went out and the fan resumed its normal operation. I then remembered receiving a recall on faulty water pumps and dug it up. (Dated October/14). I called my dealership and set up an appointment for today to have it checked out. I drove the car around town (no highway travel) for the next 2 days. Before going to my appointment today, I checked the reservoir again and it was almost empty again. I knew then that it was leaking somewhere. The dealership took in the car, checked it out and called me 3 hours later saying the pump was found to be leaking, it had been replaced and there was NO CHARGE.

Six years old (only 76K on it) but what a pleasure to have a company stand behind their products the way GM does. Kudos to the entire GM Corporation for their dedication to their customers.
 
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