Last year I got a letter from OnStar stating that my several month old Cruze had outdated OnStar technology, and would require an update. They went on to say that details would be released in January 2015, the same year the old technology would become unusable. A few days ago I received the same letter offering no new information.
I would like to know if Onstar/GM is going to be offering upgrades for free (we were supposed to be informed this month anyways), as I think it's kind of a kick in the balls to charge people to upgrade technology on brand new vehicles.
If they are going to charge for the upgrades, will there be a rebate option for people who do not want to pay for upgrades since the use of OnStar was a purchasing factor in the vehicle.
If somebody from GM or OnStar would like to reply with contact information for Global Media to contact as that would be my next step.
I understand the need to upgrade technology but cars under warranty should be able to get this upgrade for free.
https://www.onstar.com/ca/en/2gcdma.html
I would like to know if Onstar/GM is going to be offering upgrades for free (we were supposed to be informed this month anyways), as I think it's kind of a kick in the balls to charge people to upgrade technology on brand new vehicles.
If they are going to charge for the upgrades, will there be a rebate option for people who do not want to pay for upgrades since the use of OnStar was a purchasing factor in the vehicle.
If somebody from GM or OnStar would like to reply with contact information for Global Media to contact as that would be my next step.
I understand the need to upgrade technology but cars under warranty should be able to get this upgrade for free.
https://www.onstar.com/ca/en/2gcdma.html
