[carbon02]

The Automatic Cruze has a technical bulletin about the key removal. This has to do with the wheel lock that Nick mentioned. If you take the wheel and slightly turn it while removing the key does it remove? I believe that was the suggestion by the bulletin.

Does he normally park with the wheels straight, or with the wheels turned?

I believe the ignition switch is actually only a $10-$15 part on Rockauto, and I think it's easily accessible by removing the clamshell pieces of the steering column directly behind the wheel. There's a top and bottom piece.

I remember looking at it years ago in the service manual when we were working on coolant smell leaks, and I was looking at procedures for removal of the heater core in the dash.