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Air Conditioner not working. Common issue?

55179 Views 19 Replies 7 Participants Last post by  newsguy99
So my wife's 2012 Cruze has just over 71,000km on it now, so well over the bumper to bumper warranty of 60k, and now the AC stopped working. Mind you she hasn't had too use it since last October when she was still under 60,000km, so something broke during the winter months.

Is the AC breaking on these car's a common issue? Were kind of pissed that we had to spend an extra $3000 just to have a Cruze with AC only to have it fail 3 summers later. And has anyone had any luck getting the dealership or GM themselves to help with the repair? Cause it kinda sucks that it broke during the winter months somehow and now when we need the darn thing its not working.
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A common issue with the non-ECO A/C systems is rock damage. The 2011s and early 2012s don't have a $15 (US) rock shield in front of the A/C condenser coils, so they get punctured.
 

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Part of the reason I bought the RS package was the much smaller lower grill openings. Standard cruze I could fit my hand all the way to the radiator, RS package only my pinky finger can fit through the grill opening.

Sure the ECO with grill shutters will protect when the shutters are closed, but when open it can get damaged just as easily as most cruze models. I suspect when the AC is on the grill shutters are open all the time(similar to how the electric fan runs).
The ECO has the A/C condenser shield.
 
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