Hello, new to this forum. My son has a '14 Cruze LS (auto, 1.8L) that he's had since new. Tonight he gets home from work, turns the ignition key off, but the engine won't shut off. We tried shutting it off several times but it still wouldn't shut off. It drives fine and everything else, but the key wouldn't shut off the engine. We ended up unhooking the battery to shut the engine off. Can anyone advise what might be causing this? Thank you in advance.
samzcruze
Joined
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5,722 Posts
Welcome to the forum, samzcruze! I'm sorry to hear of the recent issue your son experienced in his Cruze. If you're thinking you'd like to have a certified technician take a look, we'd be more than happy to get that process started and review his situation further. We're available via private message and only need his VIN, mileage, contact information, and preferred dealership to move forward. Thank you for your time and we look forward to hearing from you.
Kind regards,
Jasmine
Chevrolet Customer Care
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