My 2012 Cruze was my first GM car and last. Dealt with 10 months of battling the coolant issue with no resolution from GM. Back in a Subaru Outback enjoying it everyday. No smell and a very reliable vehicle. Enjoy your new Subaru!

 

Good luck with your Subaru and sorry to hear your dealer did not escalate this issue straight into GM. And fight for you.

There are bad apples in every batch. My BMW has a huge brake recall and some have had major transmission failure (2013 model)

My Acura TLs transmission was about to blow and it was a fairly new car. Guess what i am trying to say is...No automaker is immune to bad cars in a big batch of thousands and thousands and thousands...

-I'm mobile-

I second that. My 2nd to last Mercedes blew a head gasket at 45K miles and my wife's last car(Elantra) had electrical gremlins that would give most people nightmares. But that said, there are two brands which everyone can agree are rolling mechanical disasters...Jaguar and Land Rover.

 

Well ain't that something. My GM is running fine and my Subaru refuses to stay on the road. Sorry you had horrible dealership experiences repeatedly for a well known issue with a solution(well before selling the car). Hope you have less eventful dealer service issues with your Subarus. Best Subaru dealership is gonna be Cherry Hill hands down because it's down the street from SoA headquarters.


Sent from AutoGuide.com App

 

Ha, in my 60 years of vehicle ownership, will never buy a GM, Chrysler, Ford, Honda, Toyota, Nissan, Subaru, Studebaker, Kaiser, Hudson, etc, ever again. Never owned a South Korean vehicle yet, should, so I could add them to my list of what not to buy.

All have good and bad years. All are outsourcing today from many different vendors. Not much different than going to Las Vegas, could be lucky or leave dead broke. Did put on 330K fairly trouble free miles on my 65 Buick, still a good runner when I sold it, but couldn't deal with the rust anymore. Interior still looked like new. Just saying that GM did know how to build a good car, at least once.

 

I actually like the older GM cars but up here they are completely rusted out. Trying to find a EL Camino in usable form is expensive.

 

Good luck with your new auto and hope it all works out for ya!

 

A side point/ last year I was searching for a sports car as a Sunday driver and while the new vette did get my attention, I would not go there due to my experience with the Cruze and more so the lack of customer concern. So I bought a used 911 instead of a new Vette. I am a true car guy and while I understand that all brands have issues, it s the way they are resolved that makes a repeat customer.

Your statement in BOLD is one that needs to be delivered to the top of GM's ladder and enforced from there-on down, but unfortunately we as the customer are at the mercy of privately owned dealerships who seem to refuse to believe that customer service should be their #1 priority. True, GM Engineering should be all over this coolant issue (issues, actually), but when it comes right down to it the dealership is the face of GM we deal with. If the dealer fails, GM loses a customer. Sometimes permanently.

I don't blame you one bit for turning your Cruze in. The sad part is, the new owner of that car will be on this forum looking for a solution to that same smell issue. That single car could cost GM several customers during its lifespan.

Enjoy the Porsche, but if you went Porsche shopping with Corvette money don't expect it to beat a C7.

 

Don't Jaguars come with a jump seat for the mechanic?

 

Something like the rear facing child seats in the the Model S?

 

I'm truly sorry you're having all that trouble with your Cruze and I understand your reason for wanting to get out of it as quickly as possible. On the other side of that coin you take a person like myself. I am now 49 years old and ever since I started driving I have been driving nothing but GM products. I did have the occasional Volkswagen, Toyota, and Mercedes(300D) thrown in there. I can honestly say I've never had any major problems with any of the GM products I have chosen to drive over the time I have been licensed. Pretty much just basic maintenance issues and the regular things that go along with that. Even the 2012 Cruze Eco I have now in the beginning had a few minor issues that the dealership corrected immediately and I now have 65000 miles on it and the car has been absolutely fantastic. I know the Subarus are really fantastic vehicles and very well engineered. That's a great car to get. When my Cruze has been in the shop I got a Subaru Legacy GT as a loaner and I enjoyed driving it. The people who own my local Chevrolet dealership also on a Subaru dealership.

Sent from my last surviving brain cell