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Service Tire Monitor System Warning

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#21 ·
I have also been having this problem. I have had my 2011 Chevy Cruze to the dealer 10 or 12 times to correct this problem, they had reset the system several times, installed new sensors in each wheel, replaced the system (twice). Now they tell me they don't know what to do and are contacting GM home office to find out what to do next. Sometimes they message "Check Tire Monitor System" comes on after a short drive, sometimes when I start up---at first it would go off for several days but now comes on most every time. Has anyone found an answer to this?
 
#22 ·
ButterflyWV said:
I have also been having this problem. I have had my 2011 Chevy Cruze to the dealer 10 or 12 times to correct this problem, they had reset the system several times, installed new sensors in each wheel, replaced the system (twice). Now they tell me they don't know what to do and are contacting GM home office to find out what to do next. Sometimes they message "Check Tire Monitor System" comes on after a short drive, sometimes when I start up---at first it would go off for several days but now comes on most every time. Has anyone found an answer to this?
Click to expand...

ButterflyWV,
I would like to apologize for the issues that you are experiencing with your Cruze. I would like to look into this for you. Can you please send me a PM with your name, address, phone number, VIN, current mileage and the name of your dealer? I look forward to your response.
Thank you,
Stacy Chevrolet Customer Service
 
#23 ·
I had this problem recently where the DIC would display "Service Tire Monitor System" multiple times per day. The display for the Trie pressure would read "--" in random tire locations, sometimes the back, sometimes the front, sometimes front and back. Searched the forum for this problem, printed out the bulletin #PIC5604C (document ID: 3239122) from this thread to show my service advisor.

It turns out my problem was not caused by the RCDLR Module (Remote Control Door Lock Receiver). This module controls the remote keyless entry and also receives the signals from the tire pressure monitors. It is located behind the plastic cover that is just ahead and above the rear view mirror.

My problem was caused by interference from the dash cam I had just installed in my Cruze. Since it was such a small dashcam, I had velcro'd it to the same plastic cover just in front of the rearview mirror because it was practically invisible in that location.

So, if you are having random problems with your tire pressure monitors, check for aftermarket accessories in your car that may be causing interference. My service advisor had one customer who had brought in their Cadillac 14 times for this problem before they figured out it was caused by a back massager that the woman had installed on her driver seat.
 
#24 ·
UpstateNYBill said:
I had this problem recently where the DIC would display "Service Tire Monitor System" multiple times per day. The display for the Trie pressure would read "--" in random tire locations, sometimes the back, sometimes the front, sometimes front and back. Searched the forum for this problem, printed out the bulletin #PIC5604C (document ID: 3239122) from this thread to show my service advisor.

It turns out my problem was not caused by the RCDLR Module (Remote Control Door Lock Receiver). This module controls the remote keyless entry and also receives the signals from the tire pressure monitors. It is located behind the plastic cover that is just ahead and above the rear view mirror.

My problem was caused by interference from the dash cam I had just installed in my Cruze. Since it was such a small dashcam, I had velcro'd it to the same plastic cover just in front of the rearview mirror because it was practically invisible in that location.

So, if you are having random problems with your tire pressure monitors, check for aftermarket accessories in your car that may be causing interference. My service advisor had one customer who had brought in their Cadillac 14 times for this problem before they figured out it was caused by a back massager that the woman had installed on her driver seat.
Click to expand...
Same tire pressure warning popped up for me today on the drive home from work, and I actually installed a rearview mirror dash cam yesterday, which seemed to work fine.
Any more details on how placing something in that spot causes interference?

I guess ill try to remove the cam for tomorrows trips and see if that solves it.
 
#25 · (Edited)
Any electrical device has the capacity to cause electrical interference. I also have a GPS unit right next to that spot, but it has never caused a problem, so there just isn't enough going on there electrically to cause interference.

I installed a ferrite core that I had laying around on the power cord to my dash cam, and while it might have reduced the number of times it happens, it didn't eliminate the problem completely. I'll try a second ferrite core in line with the other and see if that helps, otherwise I may just ignore the problem. I don't really know how else I could shield it and I really don't want to give up my location for the dash cam.
 
#26 ·
Anyone know if the upper windshield mounted EZ-Pass boxes are causing problems? The signals coming from the TPMS sensors are weak, so I'm not surprised they can be easily drowned out with interference.
 
#28 ·
obermd said:
Anyone know if the upper windshield mounted EZ-Pass boxes are causing problems? The signals coming from the TPMS sensors are weak, so I'm not surprised they can be easily drowned out with interference.
Click to expand...
I have an EZ-Pass box mounted right next to the TPMS receiver on the windshield. No issues. My GPS sitting underneath has never made the tire sensor flaky either.
 
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#29 ·
~ Confirmed!!
Took my rear-view mirror dash cam off for the drive today, and no sensor issue at all.
I'm gonna have to play with it I guess because it doesn't seem like it's a problem all the time.

I am really glad I found this thread and UpstatedNYBill big props to you for sharing the interference thing, I was worried it'd be a bigger issue.

Still it's a bit disappointing that such a problem even exists, it's like when the car gives me a warning now I don't know if it can be trusted D:
pics show the sensor malfunctioning with the mirror on, and then with it off, no issue.

Edit: FYI guys, my Sunpass box (my version of the EZpass) is right up there next to the spot and no malfunctions.
 

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#30 ·
Hello,

I understand that you all are having concerns regarding your vehicles. I cannot guarantee anything but I would be glad to look into this. Please send a PM referencing this thread if I can be of any assistance. Thank you.

Kristen A.
Chevrolet Customer Care
 
#31 ·
Repositioning the ferrite core slightly has significantly reduced the problem, which now occurs less than once a day on average. I used to have the problem multiple times per day. I jut added a second ferrite core and will report back on any change sometime next week.
 
#32 ·
Ended up adding three small ferrite cores in line on the power cord closest to the dash cam and the problem has gone away completely now. I could probably get away with one or two if I looped the cord through the ferrite core a second time, but I haven't felt like re-routing the cord in order to get more slack at the dash cam end.
 
#33 ·
Glad that I found this thread. I have been having this problem with my TPMS too, and I was about to take it to the dealer. I installed a dash cam a couple weeks ago. I will add a ferrite core and see if that helps. Thanks!
 
#34 ·
For those who are curious, I am posting a pic of my dashcam/ferrite-core set up. I zip-tied the cord to the mirror bracket as well, as the weight of the ferrite cores would eventually cause the cord to come loose from the headliner where I had it tucked away.
 
#35 ·
UpstateNYBill said:
For those who are curious, I am posting a pic of my dashcam/ferrite-core set up. I zip-tied the cord to the mirror bracket as well, as the weight of the ferrite cores would eventually cause the cord to come loose from the headliner where I had it tucked away.

View attachment 78154
Click to expand...
Going to have to grab a few of those myself and try it in the next few days
 
#36 · (Edited)
I added two ferrite beads to the power cable for my camera. The TPMS problem was less frequent, but still happened. So, I replaced the power cable that came with the camera with a high quality, 10 foot USB cable, and placed the two ferrite beads at the end. I then plugged the USB cable into a new cigarette lighter plug to USB converter. It's been over a month and the problem has completely gone away. Haven't had the TPMS problem since. Total cost for the cable and plug was less than $10 on Amazon.

Here is my camera setup. The two black squares are the ferrite beads. I got them at Frys.

View attachment 93105

Here is how I plug it into the cigarette lighter. I plan to eventually hard wire it to the car. But I didn't want to do that until all of the kinks had been worked out.

View attachment 93113
 
#37 ·
dhpnet said:
I added two ferrite beads to the power cable for my camera. The TPMS problem was less frequent, but still happened. So, I replaced the power cable that came with the camera with a high quality, 10 foot USB cable, and placed the two ferrite beads at the end. I then plugged the USB cable into a new cigarette lighter plug to USB converter. It's been over a month and the problem has completely gone away. Haven't had the TPMS problem since. Total cost for the cable and plug was less than $10 on Amazon.

Here is my camera setup. The two black squares are the ferrite beads. I got them at Frys.

View attachment 93105

Here is how I plug it into the cigarette lighter. I plan to eventually hard wire it to the car. But I didn't want to do that until all of the kinks had been worked out.

View attachment 93113
Click to expand...
Interesting solution! I'll definitely keep in mind swapping out the cable as a last resort. Thanks for sharing.
 
#39 ·
Just had something similar happen to me today on my 2014 Cruze LS (2550 miles)!

I was driving on the freeway in light rain on the way home from work. All of a sudden the TPMS indicator is flashing and the DIC reads "Service Tire Monitor System." I flip the DIC over to the pressure display and three of the four tires indicate "--" with the fourth reading 37 psi. A short while later the fourth tire also goes to "--." After a brief moment of panic I figured it had to be a problem with the pressure sensor receiver due to the absence of numerical pressure readings. Besides, I had checked all four tire pressures manually (with a gauge) yesterday.

After a minute the TPMS indicator is on steady and all the tires continue to read "--." When I reached my exit (about 15 minutes later) I pulled into a parking lot, shut off the engine, waited briefly, then restarted. The TPMS indicator flashed again and the "Service Tire Monitor System" message appeared, but perhaps 5-10 seconds later it all cleared out and the TPMS indicator turned off.

The only variable I can think of is that I was playing a CD for the second time since I've owned the car. The first time was on the way to work the same day! I probably won't use the CD player much (if at all) but just wanted to test it out. Possibly RF interference from the CD player if the shielding isn't adequate or is defective.

I'm not going to rush this in to the dealer just yet. I've only got one more day of work this week and two next week, so I'll have time to experiment and gather more data.


- Joe
 
#40 ·
JoeInMilwaukee said:
Just had something similar happen to me today on my 2014 Cruze LS (2550 miles)!

I was driving on the freeway in light rain on the way home from work. All of a sudden the TPMS indicator is flashing and the DIC reads "Service Tire Monitor System." I flip the DIC over to the pressure display and three of the four tires indicate "--" with the fourth reading 37 psi. A short while later the fourth tire also goes to "--." After a brief moment of panic I figured it had to be a problem with the pressure sensor receiver due to the absence of numerical pressure readings. Besides, I had checked all four tire pressures manually (with a gauge) yesterday.

After a minute the TPMS indicator is on steady and all the tires continue to read "--." When I reached my exit (about 15 minutes later) I pulled into a parking lot, shut off the engine, waited briefly, then restarted. The TPMS indicator flashed again and the "Service Tire Monitor System" message appeared, but perhaps 5-10 seconds later it all cleared out and the TPMS indicator turned off.

The only variable I can think of is that I was playing a CD for the second time since I've owned the car. The first time was on the way to work the same day! I probably won't use the CD player much (if at all) but just wanted to test it out. Possibly RF interference from the CD player if the shielding isn't adequate or is defective.

I'm not going to rush this in to the dealer just yet. I've only got one more day of work this week and two next week, so I'll have time to experiment and gather more data.


- Joe
Click to expand...
Hi Joe,

If you need any extra assistance into the dealership, please do not hesitate to reach out to me in a private message. We would be happy to look into this further.

Patsy G
Chevrolet Customer Care
 
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