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"Low Coolant Flow"

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MJCasiano

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Discussion starter · #1 ·
Hey guys, long time / no see.

Today my check engine light came on (2011 Cruze LT) and I took it to Autozone to be scanned. The code came out as "low coolant flow". I topped the bad boy off with coolant but the light hasn't come off. Also, keep in mind that the air conditioner is running poorly and the fan is loudly blowing like never before. The temperatures outside are reaching around 100 degrees. The gauge is still at normal temperature.

Has anyone had issues with this / have any ideas what else can be done? Thanks in advance.
 
#4 ·
Starks8 said:
What the heck is up with all these water pump issues with the cruze lately?! Kinda scary and disappointing to say the least.
Click to expand...
If it makes you feel any better, the water pumps on Toyota 2.4's were a complete and total POS.

Toyota recalls 2.77 million vehicles over water pump or steering problems - NY Daily News

I'd like to see GM do this, but I doubt it would happen. It had been a problem with their vehicles for something like 8 years before the recall was issued, though...
 
Discussion starter · #5 ·
jblackburn said:
Water pump or thermostat time. It will be covered under warranty. Take it to a dealer and get a rental - please stop driving that car before it overheats and warps the head/engine block.


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Click to expand...
Unfortunately I'm a few thousands miles over warranty. Looks like it will be coming out of my pocket.
 
#8 ·
ErikBEggs said:
Join the club.. warranty fixed it completely. Seems like a defect that GM doesn't want to issue a huge recall for.
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We knew about this last year. Fortunately, it is covered under power train, and if the replacement is also defective, it will fail under power train as well. It's an annoyance, but my understanding based on my communication with GM is that the issue was resolved after a certain production date.

Sent from AutoGuide.com App
 
#10 ·
ErikBEggs said:
Join the club.. warranty fixed it completely. Seems like a defect that GM doesn't want to issue a huge recall for.
Click to expand...
Hello ErikBEggs,

Glad to see warranty covered your issue and your vehicle was fixed. I apologize for any inconvenience this caused for you. If any concerns or questions arise, don't hesitate to reach out to us via private message!

Sincerely,

Laura M. (assisting Jackie)
Chevrolet Customer Care
 
#11 ·
MJCasiano said:
Hey guys, long time / no see.

Today my check engine light came on (2011 Cruze LT) and I took it to Autozone to be scanned. The code came out as "low coolant flow". I topped the bad boy off with coolant but the light hasn't come off. Also, keep in mind that the air conditioner is running poorly and the fan is loudly blowing like never before. The temperatures outside are reaching around 100 degrees. The gauge is still at normal temperature.

Has anyone had issues with this / have any ideas what else can be done? Thanks in advance.
Click to expand...
Hello MJCasiano,

I apologize for the low coolant flow issue your vehicle has. I see you stated you are out of warranty. However, are you still going to bring your vehicle into the dealership for a diagnosis and possible repair and fix? Please let us know what you decide to do. We can be contacted via private message if you would like to further discuss anything.

Sincerely,

Laura M. (assisting Jackie)
Chevrolet Customer Care
 
#15 ·
Thanks for the update. Please just let me know if I can be of any assistance to you MJCasiano! Send me a private message and I will assist.

Jackie
Chevrolet Customer Care
 
#17 ·
I apologize for the confusion. Yesterday was my off day. I will go look at it now.

Jackie
Chevrolet Customer Care
 
Discussion starter · #18 · (Edited)
UPDATE: It's been three days since I took it in with a scheduled appointment. They are just now getting to my vehicle - makes me wonder why I bothered with an appointment. They said my car is leaking fuel and needs a fuel line / fuel damper replaced and it's not going to be covered under the power train warranty. They quoted $314 plus labor. I called the most trustworthy mechanic around here and he had never heard of a "fuel damper".

I've never seen my car leak fuel or even have that odor. They refuse to look at my original reason for coming in (faulty water pump) until this issue is resolved. Any thoughts on what my next action should be? Sound like a scam?
 
#19 ·
MJCasiano said:
UPDATE: It's been three days since I took it in with a scheduled appointment. They are just not getting to my vehicle. They said my car is leaking fuel and needs a fuel line / fuel damper replaced and it's not going to be covered under the power train warranty. They quoted $314 plus labor. I've never seen my car leak fuel or even have that odor. They refuse to look at my original reason for coming in (faulty water pump) until this issue is resolved. Any thoughts on what my next action should be? Sound like a scam?
Click to expand...
Id have them show me were its leaking.

Sent From An Antique,
My Original Droid.
 
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#20 ·
Bumper to bumper is cosmetic. Your powertrain should absolutely 100% cover this. I had the exact same issue. It appeared that the dealership was already aware of the problem and happily took care of it. As stated in other threads, it seems to be a early Cruze production defect.
 
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