[GerhardE]

Hi

I just got this error as well. It is related to the steering lock of the vehicle.

Just turn your steering wheel till it locks and try starting again. Worked for me...

Best of luck.

 

[GerhardE]

So I had to take my car into the dealer eventually as the Code just became to much of a problem. The diagnosis was a defective "steering angle sensor". Currently the part is on order from Soul as there's no stock of this part in South Africa.

 

[GerhardE]

The dealer eventually replaced the sensor; it took two attempts as the 1st unit that was supplied out of the plant in Soul - Korea was defective. But now they're unable to code/program the set-up with the new sensor. This is so frustrating. My car's been at the dealer for 3 weeks ... and I only have the vehicle since February, so basically 1/3 of the time so far the car has been at the dealer.

Anyone have an idea of why they could be having this coding issue (besides being incompetent)? Faulty Sensor (Again?) / EBCU (Electronic Brake Control Module) / Harness ?

 

[GerhardE]

I've just been in contact with the dealer. From what I understand their is a conflict in the information on the correct part that was to be installed. The manual and parts system appears to give one number, and when this part is connected, the programing computer says it's the wrong part ... So between the dealer and the GM factory they're trying to establish where the actual problem is.

 

[GerhardE]

Hi All
An update from my side regarding this matter. The part is on backorder at the Source Plant and it might only be supplied to GM South Africa by end September. This will bring the time that my vehicle has been standing at the dealer for this repair to about 6 months ... Needless to say I'm extremely unhappy about this.

I fail to understand how a company like GM / Chevrolet received such high customer approval ratings whilst they provide such dismal and virtually non existing after sales support. When will they realise that an "I / We apologise" is just not good enough? The dealer is however going out of their way to try and accommodate and assist me in this matter, however they have limited say in what happens internationally with GM part suppliers.

 

[GerhardE]

That will not be enough to retain me as a customer, or as a prospective client for this brand for possible purchases in the future.

 

[GerhardE]

I have driven and owned VW since 1994 and have never had this kind of problem, because they just didn't fail or give problems. My wife currently drives a VW as well. Admittedly South Africa does not have the range of VW products that the USA has.

 

[GerhardE]

Ok, so another update in this matter ...

After "management got involved", the part delivery is now scheduled for 13 June and no longer end September ... As to the local Customer Care being able to answer my questions on how this is all of a sudden possible etc, well, they can't answer me except for "management got involved". Will management actually contact me? Never ...

 

[GerhardE]

I finally received the car back from the dealer today after nearly three months of waiting on parts to arrive. Let's see how long it will last.

 

[GerhardE]

After the car being parked overnight the error cade is back ... Back to the dealer ...

 

[GerhardE]

Some more info regarding this error. This information is directly from GM Technical and only applies if the steering lock mechanism is still functional.

"Code 67 flashes on Driver Information Centre (DIC):

Description

When the customer attempts to start the vehicle, Error Code 67 is displayed in the IPC and the vehicle will not crank.

Action required:
When attempting to start the vehicle, the ACC ignition mode will activate. Depressing the Start Stop push button will result in a non crank condition. In the case of a manual transmission, remove the foot from the clutch pedal and in the case of an Auto transmission, remove the foot from the brake pedal. Next switch the ignition off by depressing the Start Stop button once. With the f oot still off the relevant pedal, depress the Start Stop button for 5 seconds. This will now render the Code 67 DTC as a “not present fault” and the vehicle will start normally. The DTC in the IPC will remain and the customer should contact a GM Dealer to have this DTC erased."

If the steering lock is not functional at all, the vehicle will need to go to the dealer for further repairs.