[mrsamiam]

I have been to the dealership 3 times now for the "Service Tire Monitor System". They reprogrammed all sensors and then replaced a sensor now it's there to investigate it as an electrical problem. I've kind of had a very bad experience with things going wrong so far and I'm only 7 months into owning it.

Has anyone else had this kind of issue with their Cruze?

2012 Cruze LTZ RS

 

[OnlyTaurus]

View your tire pressures from the 'Vehicle Information', what does it show?

 

[mrsamiam]

View your tire pressures from the 'Vehicle Information', what does it show?

One showed "--" they replaced the sensor and it still shows "--" It's going back Monday.

 

[OnlyTaurus]

Bad sensor or it wasn't programmed properly..

 

[NYCruze2012]

Its weird that your car is doing that or maybe it isn't. My wifes new Sonic is still showing "LEARN" on the DIC for tire pressure monitoring and shes had the car 4 months now.

Sent from my DROID3 using AutoGuide.Com Free App

 

[OnlyTaurus]

I'd take your wife's Sonic in to get the sensors programmed. Then that message will disappear and you'll be able to view pressures. :th_coolio:

 

[NYCruze2012]

I'd take your wife's Sonic in to get the sensors programmed. Then that message will disappear and you'll be able to view pressures. :th_coolio:

I figured I would take it in when she hit 7500 miles and needed her first service. The only problem with that is barring the occasional trip to Brooklyn to see her parents she only goes 2 miles each way to the train station or locally shopping. She only has 2200 miles on it now. It'll be Christmas before it gets to the dealership at this rate.

Hoping my Cruze and my Droid 3 are still here to send this message barring any engine fires!

 

[sciphi]

I had that pop up. Turns out the sensors were not re-learned correctly after a tire rotation. The dealer re-learned the sensors, and sent me on my way.

 

[Jim Frye]

One showed "--" they replaced the sensor and it still shows "--" It's going back Monday.

I'd say it's time to find another Chevy service department. One that knows what they're doing, or cares what they are doing. I have no idea how you do that, other than trial and error.

 

[rbtec]

I'd say it's time to find another Chevy service department. One that knows what they're doing, or cares what they are doing. I have no idea how you do that, other than trial and error.

Open a case with GM and have them recommend another dealer in your area.


Sent from my Autoguide iPhone app

 

[The Butcher]

There is an issue with the antenna that connects all four TPMS sensors to the computer wirelessly, my dealer just replaced the antenna on mine cause they couldn't get them to reprogram after a rotation. They told me this is a common occurrence and that they have replaced about 150 antennas in the last month... Not sure if there will ever be a TSB or recall for this issue but it seems like GM ,or at least some of the dealers are aware of it. Hope this info helps!


Sent from my Autoguide iPhone app

 

[The Wolf Wagon]

My new tire sensor came in finally. Going into service on Monday.

 

[mrsamiam]

There is an issue with the antenna that connects all four TPMS sensors to the computer wirelessly, my dealer just replaced the antenna on mine cause they couldn't get them to reprogram after a rotation. They told me this is a common occurrence and that they have replaced about 150 antennas in the last month... Not sure if there will ever be a TSB or recall for this issue but it seems like GM ,or at least some of the dealers are aware of it. Hope this info helps!


Sent from my Autoguide iPhone app

Thanks! Please send me any info that I can provide my dealership on Monday. They don't seem to have seen many of these.

 

[Dale_K]

I've seen that message when I tried to retrain my sensors after a tire rotation. I was trying to do it by the method where you release air from one tire at a time. The first tire worked but then I got that message and it wouldn't clear by itself. It went away after the dealer retrained the system with the special tool. Later I found out GM has discontinued the "let some air out" method because a lot of people were having trouble like I did. I have another GM vehicle and they were parked side by side. GM says the system can become confused under those conditions. Using the special tool avoids that.

 

[Chevy Customer Care]

I have been to the dealership 3 times now for the "Service Tire Monitor System". They reprogrammed all sensors and then replaced a sensor now it's there to investigate it as an electrical problem. I've kind of had a very bad experience with things going wrong so far and I'm only 7 months into owning it.

Has anyone else had this kind of issue with their Cruze?



View attachment 6506

2012 Cruze LTZ RS

mrsamiam,
I would like to apologize for the inconveniences that you have experienced with your vehicle. I would like to look into this for you. Can you please send me a PM with your name, address, phone number, VIN, current mileage and the name of your dealer? Also please keep me posted on the progress with your dealer. I look forward to hearing back from you.
Thank you,
Stacy Chevrolet Customer Service

 

[mrsamiam]

mrsamiam,
I would like to apologize for the inconveniences that you have experienced with your vehicle. I would like to look into this for you. Can you please send me a PM with your name, address, phone number, VIN, current mileage and the name of your dealer? Also please keep me posted on the progress with your dealer. I look forward to hearing back from you.
Thank you,
Stacy Chevrolet Customer Service

I paid to get a three days access to GM Bulletins and found the problem myself. It's bulletin # PIC5604B. They had to order it so I should have it back tomorrow.

https://www.box.com/s/27a8067626ef7a143193/1/152133311/2694529456/1

 

[Chevy Customer Care]

My new tire sensor came in finally. Going into service on Monday.

The Wolf Wagon,
I am happy to hear that your parts came in. Please keep me posted on the outcome of your service visit. If you have any questions, comments or concerns please feel free to contact me anytime.
Thank you,
Stacy Chevrolet Customer Service

 

[Dale_K]

How do you get a 3 day access to the bulletins and what does it cost?

 

[obermd]

I paid to get a three days access to GM Bulletins and found the problem myself. It's bulletin # PIC5604B. They had to order it so I should have it back tomorrow.

https://www.box.com/s/27a8067626ef7a143193/1/152133311/2694529456/1

Present your dealership with the invoice for the three day access to the GM Bulletins. They should cover that as well.

 

[Chevy Customer Care]

I paid to get a three days access to GM Bulletins and found the problem myself. It's bulletin # PIC5604B. They had to order it so I should have it back tomorrow.

https://www.box.com/s/27a8067626ef7a143193/1/152133311/2694529456/1

mrsamiam,
Thank you for the update. I am happy to hear that you were able to get your vehicle diagnosed. Please keep me posted on the outcome of your service visit. If you have any other questions, comments or concerns please feel free to contact me.
Thank you,
Stacy Chevrolet Customer