[retsopmi]

So i'm going to post this here and hope that I can get some help.

The last two or three days my Cruz 2012 has been rough to start. Normally it kicks right over but the last couple days it's been a noticeable one or two attempts before a fire up. This morning I drove my car to work, had it in just full electric on for a few minutes while I ate, and tried to start it again. this time it just clicked and clicked. Wouldn't turn over, the DIC said battery saver mode turned on, I needed to check the power steering, Traction control and a couple other messages. I came back out during my lunch 4 hours later, popped the hood, messed with the neg cable (it seems snug and didn't move) after reading this thread, and it started right up with minimal issue.

Does this sound like it could be the cable? It seems like half the people say the cable issue is relating to the connection at the post being loose, and others are saying that the wires coming into the post loop are crimped and bad and should be bolted at the wire side. Which is it?

Any help would be nice.

 

[ChevyGuy]

I've not seen a definitive answer as to what is wrong with the cable. And for the long list of "you may experience" in the bulletin, not one mentions difficulty in starting. Which seems odd since for a typical car that's the activity that puts the most stress on the cable. I suspect the fault might be with the small voltage sensing pigtail - which doesn't play a role in starting, but might play a role in charging and voltage regulation.

If that battery is factory original, you're due for a new battery. Your symptoms are not at all unusual for a battery on the way out. If you take the car to someone who can run a full load test, you'll have an answer. (Don't settle for some dinky electronic gizmo that just reads the voltage. It has to have a load placed on the battery.)

 

[retsopmi]

I've not seen a definitive answer as to what is wrong with the cable. And for the long list of "you may experience" in the bulletin, not one mentions difficulty in starting. Which seems odd since for a typical car that's the activity that puts the most stress on the cable. I suspect the fault might be with the small voltage sensing pigtail - which doesn't play a role in starting, but might play a role in charging and voltage regulation.

If that battery is factory original, you're due for a new battery. Your symptoms are not at all unusual for a battery on the way out. If you take the car to someone who can run a full load test, you'll have an answer. (Don't settle for some dinky electronic gizmo that just reads the voltage. It has to have a load placed on the battery.)

I would assume it's the stock battery. I've only owned the car just under a year now. It was a fleet car before I owned it. I did just receive a recall card for 14801 about reprogramming the ECM. Think I'll have the battery tested, and set up an apt for the ECM and Cable at the same time.

 

[Kaydan5678]

Hello, my 2012 cruze just started with the radio cutting off and on then escalated to the service traction control and stabilitrak warnings going on and off randomly. Today while driving the car started pulling a little and losing power and when I come to a stop it would die. After hours of Google searching I see this is an extremely common problem with the cruze and I'm worried because I'm no longer covered under my bumper to bumper warranty and I'm only covered by power train now, will this battery cable recall fix my problems???? If it does not will I have to pay out of pocket to get this fixed? This seems to be a huge issue with the cruze and very common. I'm stressed because I don't have extra money to pay for a large repair bill

 

[Tomko]

Hello, my 2012 cruze just started with the radio cutting off and on then escalated to the service traction control and stabilitrak warnings going on and off randomly. Today while driving the car started pulling a little and losing power and when I come to a stop it would die. After hours of Google searching I see this is an extremely common problem with the cruze and I'm worried because I'm no longer covered under my bumper to bumper warranty and I'm only covered by power train now, will this battery cable recall fix my problems???? If it does not will I have to pay out of pocket to get this fixed? This seems to be a huge issue with the cruze and very common. I'm stressed because I don't have extra money to pay for a large repair bill

Anyone wishing to respond to this member on this issue please do so at the following dedicated thread:

http://www.cruzetalk.com/forum/25-service-issues/140538-new-here-all-wrong-reasons.html

 

[obermd]

<Moderator Hat>

We have now had several people multi-post the same or nearly same exact post in multiple threads. When this happens the moderators will delete all but one post, and we may not leave the one that will get the most attention. Choose your thread wisely.

</Moderator Hat>

 

[Hambone-IT]

I just had this replaced after 15 months. They also said my battery is cranking 254 (rated for 600). Would this have caused this issue, since the connection isn't working correctly?

 

[obermd]

I just had this replaced after 15 months. They also said my battery is cranking 254 (rated for 600). Would this have caused this issue, since the connection isn't working correctly?

You also have a bad battery. Are you still under the B2B warranty? If so get your dealership to replace the battery as they have already identified it as bad.

 

[Hambone-IT]

No, I commute to work and am about 10,000 miles over my B2B and GM says since it's over 12 months then it would be due to normal wear and tear.

 

[CosmosGoat]

The last time my car was in the dealer this was suposedly taken care of. Today I got the service power steering and stabilitrac warning lights and message. Has anyone seen this after the cable was replaced? I had no issues prior to the "fix".

 

[Hambone-IT]

So even weirder turn of events I went to Walmart to have my battery replaced with a new one after my dealership wouldn't help with the replacement of it and they say there is nothing wrong. Me not being a true believer that they knew what they were talking about then went to NAPA and he tested it and everything works as it should. Any ideas what would have caused this low reading (254) at the dealership but 606 at Napa? Guy at Napa said it was starting and charging correctly and gave me the print out from the machine. I just want to make sure there is t anything else I need to investigate before I find out the hard way stranded somewhere.

 

[obermd]

So even weirder turn of events I went to Walmart to have my battery replaced with a new one after my dealership wouldn't help with the replacement of it and they say there is nothing wrong. Me not being a true believer that they knew what they were talking about then went to NAPA and he tested it and everything works as it should. Any ideas what would have caused this low reading (254) at the dealership but 606 at Napa? Guy at Napa said it was starting and charging correctly and gave me the print out from the machine. I just want to make sure there is t anything else I need to investigate before I find out the hard way stranded somewhere.

Was the low reading before or after replacing the negative battery cable? I should have asked this in my first reply. If it was before did the dealership then retest after replacement?

 

[Hambone-IT]

The low reading was before the defective cord was replaced, but they never retested just told me I needed a battery. I just didn't want another junk one that would burn out after 14 months. But I just wanted to put it out there in case people were being told to replace their battery along with this faulty connector cable.

 

[obermd]

The low reading was before the defective cord was replaced, but they never retested just told me I needed a battery. I just didn't want another junk one that would burn out after 14 months. But I just wanted to put it out there in case people were being told to replace their battery along with this faulty connector cable.

Depending on how your dealership tested the low reading could have easily been caused by excessive resistance in the test loop. High resistance reduces amperage.

 

[canadacruz124]

Hi there Cruzeers,

This is exactly the problem I've been having with my 2012 Cruze. I booked a service appointment at my dealership for next Tue, but wanted to know what the source of this special coverage 14311 is, so that I can print it from an official source and bring it with me? I know the dealership should be aware of these, but you never know.

In lieu of an official source, should I just print the special coverage cited in this thread - would that be good?

Thanks!

 

[ChevyGuy]

One tactic you may want to use: tell the service writer your complaint, but don't mention the bulletin. (It's an internal bulletin, not for the public. You may get push back from the writer.)

Print out the first post of this thread and leave it on the passenger seat in a otherwise clean car for the tech to "discover".

 

[obermd]

One tactic you may want to use: tell the service writer your complaint, but don't mention the bulletin. (It's an internal bulletin, not for the public. You may get push back from the writer.)

Print out the first post of this thread and leave it on the passenger seat in a otherwise clean car for the tech to "discover".

This bulletin shows up in your GM owners account if you create one. The details don't show however.

 

[ChevyGuy]

This bulletin shows up in your GM owners account if you create one. The details don't show however.

So little shows that it's useless. It only tells me when it expires. No clue as to what it covers. It only says "Please consult your vehicle's Owner Manual or warranty booklet for complete coverage information or call 1-800-222-1020."

If you Google it, you end up in this thread.

 

[rudeboybelize]

Re bringing this thread up because I have a 2012 Chevy Cruze ls 1.8l ... I jumped the gun and got a new negative battery cable when this came out even though after examining the original negative cable to be in excellent condition because I felt the car had been staring funny even with a new battery the idle stumbles etc it of course would fix these issues because the computer could actually get a good reading from sensors.. How ever I'm advising you to check the rubber shield around the cooper wire GM uses if it's loose its improperly crimped once again hard to start .. Supposedly killed a new battery and random idle stumbles the car drove like **** got a new one today no more issues after a 250 mile drive


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[mzr.disi]

This "fix" doesn't work anyway. GM has a problem on their hands, knows what it is and is waiting for the costs of legal action to outweigh the cost of a proper repair.